Paphus Live Chat supports labels. A label lets you name a response and then reuse it just using the name. You can set the label for a response from the Training & Chat Logs page in your bot's Admin Console, or by importing a response list file.

To reference a label just put the label name as the response i.e. #hello (labels must start with a #).

Topics can be used to add context to a response, or conversation.

Topics can be set on a response in the Training & Chat Logs page in your bot's , or by importing a response list, or AIML file.